Order Cancellation
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All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started you can no longer cancel it.
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Return Policy
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We have a 28-day return policy that relies on the product being in deadstock condition. If the product is faulty, please contact us as soon as possible so we can fix the issue.
To return the product contact us first with the problem so we can help you. Then place the item back into the box and post it back to us with the correct address! Once we have received it you can make the decision of either a refund or make a swap on another item that you like in our store.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
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Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Juliet Cunningham –
I can’t get enough of these Kawaii Washi Tapes! The Japanese paper material gives them a traditional touch, and the colorful designs are perfect for adding a pop of fun to my crafts.
Leland Ball –
This Kawaii Washi Tape set is a must-have for any craft enthusiast! The adorable designs are perfect for adding a touch of cuteness to my scrapbooking and journaling.
Christian Chandler –
I’m obsessed with this Kawaii Washi Tape set! The vibrant colors and cute designs bring life to my DIY projects. The length of each roll is generous, and the free shipping is awesome.