Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started you can no longer cancel it.
Return Policy
We have a 28-day return policy that relies on the product being in deadstock condition. If the product is faulty, please contact us as soon as possible so we can fix the issue.
To return the product contact us first with the problem so we can help you. Then place the item back into the box and post it back to us with the correct address! Once we have received it you can make the decision of either a refund or make a swap on another item that you like in our store.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you received the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Jessica Garza –
I couldn’t be happier with this Pikachu Pokemon Nintendo Switch Case! The protective features ensure my console stays safe during travel, and the 5 design options let me express my Pikachu fandom.
Patience Carroll –
I can always count on Pikachu to accompany me on my gaming journeys. A perfect fit for any Pokemon enthusiast! The case is really sturdy as well.
Georgette Martin –
I’m absolutely thrilled with this Pikachu Pokemon Nintendo Switch Case! The protective design fits my console perfectly and keeps it safe from scratches and bumps.