Shipping Policy
Handling Time
Orders are dispatched 1-3 days from purchase.
Everything is done to ensure that your order is processed, as quickly as possible, from the receipt of your payment.
Shipping Transit Times per region
UK: 7 days
US: 9-12 days
EU: 4-5 days
Rest of the World: 9-15 days
Shipping Rates per region
Free Shipping to all EU Countries (including the UK)
US & Canada - £2.75
Refund Policy
The policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
Cancellation/Return/Exchange Policy
Refunds (if applicable)
Once we have received and inspected the returned item, we will send you an email to confirm that we have received it. We will also notify you of our decision to approve or reject your refund request.
If your request is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days.
Late or missing refunds (if applicable)
If you have not yet received your refund, please check your bank account again.
Or contact the entity that issued your credit card, as there might be a delay before your refund is officially posted.
Exchanges (if applicable)
We only replace an item if it is defective or damaged. If in this case, you want to exchange it for the same item, send us an e-mail.
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