Handmade Matcha Tea Set (4 Piece)
£69.99
Introducing the Handmade Matcha Tea Set (4 Piece), the perfect way to enjoy a traditional Japanese tea experience. Made from high-quality materials and crafted by hand, this tea set is designed to be both beautiful and functional.
- 🚚 FREE Shipping.
- Material: Bamboo, Ceramic.
- Set include: Bamboo whisk, Teapot stand, Matcha bowl, and Spoon.
- Select from 10 colours.
henkei
Welcome to Henkei, where we specialize in minimalist Japanese ceramics and glassware that blend simplicity with elegance.
We believe that simplicity is the ultimate form of sophistication, and our products embody the Shokunin spirit, defined as an artisan who masters their profession. . From our clean and modern tableware to our delicate glassware, our collection is designed to elevate your dining experience and bring a touch of Japanese style to your home.
Shipping Policy
Henkei offers FREE Shipping on all products.
How long does the processing time take?
Orders take 1 to 3 business days depending on the size of the order.
How long does the shipping time take?
Orders to the UK & EU take 5-12 days to deliver.
Orders to the USA, Canada, Asia and Australia take 5-12 days to deliver.
Refund Policy
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Cancellation / Return / Exchange Policy
Order Cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, cancellation is no longer possible.
Return Policy
We have a 28-day return policy, provided the product remains in deadstock condition. If the product is faulty, please contact us as soon as possible so we can resolve the issue.
How to Return a Product
- Step 1: Contact us first to describe the issue so we can assist you.
- Step 2: Place the item back into its original packaging.
- Step 3: Ship the package back to us using the correct return address.
- Step 4: Once received, you can choose between a refund or an exchange for another item in our store.
Damages & Issues
- The item is defective or damaged.
- You received the wrong item.
We will evaluate the issue and work to resolve it as quickly as possible.
Exchanges
The fastest way to get the item you want is to return your current item. Once the return is accepted, you can make a separate purchase for the new item.
Questions and Answers
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Do you have a question?
Drop us an email with your product query at [email protected]