£16.00
Out of stock
The Big Smile Black Japanese Lucky Cat is a very cute matt black ceramic Japanese lucky cat, or maneki neko, with a great big smile!
This very cheerful Japanese beckoning cat has its left paw raised; which is believed will bring customers to your business and your good health! It has ears, and a gold bell around its neck, and comes complete with a screen and cushion.
The Big Smile Black Japanese Lucky Cat would make a great Japanese gift for cat lovers!
The largest collection of Japanese Gifts in the UK. Bringing high-quality Japanese arts and crafts products. Featuring authentic made in Japan products such as furoshiki, mizuhiki and tenugui!
Sourced from all over Japan, the extensive collection of Japanese products ranges from traditional wooden kokeshi dolls, exquisite Japanese homeware, beautiful Japanese art prints, books and much more. Whether you’re looking for a present for a loved one or a special treat for yourself, browse their quality Japanese gifts to find a little something for everyone!
Get to know the Founders
The co-founders and directors, Jez and Hiromi Willard, firmly believe that the Japanese gifts they stock should be high-quality, authentic and full of character! They regularly travel to Japan in search of new Japanese gift suppliers and to visit their existing suppliers – talented craftspeople who have become good friends.
Handling Time
Orders are dispatched 1-2 business days from purchase.
Shipping Transit Times & Rates per region
UK
Standard UK delivery: £3.90
order now for delivery in 3-5 days.
Standard tracked UK delivery: £4.90
order now for delivery in 3-5 days (FREE for orders over £60)
Next day tracked UK delivery: £8.90
Order before 2 pm for next day delivery.
EU
£20 for delivery in 5-10 days.
Rest of the World (including US)
£30 for delivery in 5-15 days.
Express international delivery
Please email us your requirements
Christmas Order Deadlines
For UK delivery;
For EU delivery;
For Rest of World delivery;
FAST DESPATCH AND FAST DELIVERY
Please note the following important and helpful points;
For all next day delivery orders we use a 'signed for' service (Royal Mail Special Delivery, DHL or Parcelforce 24) so if you do order this service please ensure that someone is at the delivery address the following day who can sign to receive your order.
If you would prefer us to deliver your gift directly to the recipient simply complete their address details on the checkout order form and we send your order to them and the receipt to you. We can also deliver to both a UK Post Office Box and to a BFPO address.
We use a range of services from the Royal Mail, DHL and Parcelforce to affect our delivery service. We will email you to confirm the despatch of your order and, if we have used a tracked service, we will advise you of the company that we have used for delivery as well as the consignment reference number. If you are not home when the driver attempts to deliver, a card will be left for you to either go to the delivery office to collect your order or to contact the delivery office and arrange for the re-delivery at a date to suit you.
The Islands and Highlands
Please note that we do not charge extra for delivery to Northern Ireland, the Scilly Isles, the Channel Islands or the Scottish Highlands, however, we do recommend that you allow an extra couple of days for delivery to these destinations.
International Delivery
We warmly welcome international customers and are very experienced in safely packing and sending orders to customers in over 50 countries, including Japan! The international delivery service provided by our delivery partners (Royal Mail, DHL and Parcelforce) is offered to you on Delivered Duty Unpaid (DDU) terms. This means that you or the recipient of your order pays any Customs Duty, VAT and Customs clearance fees on receipt/collection of the item. Please note these fees will vary country by country.
If you place an order which requires delivery to a country where we are not confident about the reliability of the national postal service, we reserve the right to re-quote the delivery charge for using a carrier with a more secure signed-for service. This includes the Middle East, Africa, China, India and other countries in Asia and South East Asia.
We do not currently deliver to Afghanistan, Angola, Belarus, Democratic Republic of Congo, Cuba, Eritrea, Ethiopia, Iran, Iraq, Kyrgyzstan, Liberia, Nigeria, North Korea, Rwanda, Sierra Leone, Somalia, Sudan, South Sudan, Syria, Tajikistan, Turkmenistan, Uzbekistan, Yemen and Zimbabwe.
Tracking Your Order
To track orders with Royal Mail (13 digit reference numbers beginning with DW, ZJ or RI), please click on Royal Mail Tracking. Royal Mail also has an automated telephone answering delivery tracking service on telephone no 0845 7740 740.
To track orders with DHL (which uses a 10 digit numerical reference number), please click on DHL Tracking. DHL also have a telephone answering delivery tracking service on telephone number 0844 248 0844.
To track orders with Parcelforce (who use reference numbers beginning with PBJG), please click on Parcelforce Tracking. Parcelforce also has a telephone answering delivery tracking service on telephone number 0844 800 4466.
FAULTS
We carefully quality control check all of our products and are extremely careful to ensure that sufficient packing is used to keep your gift safe in transit.
However, if your order is damaged or faulty please accept our very sincere apologies and email us as soon as possible after receipt and we will collect the items and arrange a refund or exchange whichever you prefer.
Simple, FAST and FREE Returns
We want you to be delighted with your new Japanese gifts so if for any reason you are not completely satisfied, please email us requesting an exchange or refund within 28 days. To arrange a return it could not be more simple!
For most returns we use a pre-paid Royal Mail Tracked Service, you do not need to pay anything, but please follow these guidelines;
Stating that you would like a return and we will post you a Royal Mail Tracked Returns label which should arrive the next day.
RE-PACKAGE THE GOODS
Carefully, safely and where possible in the original packaging, include a copy of your original order and a note explaining your new requirements.
AFFIX THE DELIVERY LABEL
Affix the delivery label from Royal Mail to the package and simply drop it off at any Post Office!
Ordering from overseas? No problem, just email us and we'll arrange a return with DHL Worldwide Express!
Extended Christmas Returns Policy? Orders placed between October 1 and December 31 can be returned until January 31, but please make sure that your order is still returned with the original packing and in a re-saleable condition.
EXCHANGES
If you would like to exchange an item simply return the item as per the above instructions. If you wish to exchange the product for a more expensive item, you must arrange additional payment together with the returned product.
A replacement product will not be despatched until such additional payment has been received. If you wish to exchange the gift for a cheaper item we will refund the difference.
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