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Zusetsu is an English company, founded by Cathy & Yukki who are passionate about genuine Japanese Furoshiki, Tenugui and contemporary textiles originating from the traditional, creative heritage of Kyoto.
Zusetsu provide quality furoshiki wrapping & gifts from Japan.
Shop policies
Shipping Policy
Handling Time
Orders are prepared and dispatched in 1-3 working days of order. (Please bear in mind British Bank Holidays when making your order, as our UK Post Offices will be closed!)
Shipping Transit Times
UK Standard: Orders out for delivery in 3-5 days.
(Next day tracked UK delivery: Orders made before 2 pm for next day delivery.)
EU 5-10 days.
Rest of the World (including the US) 5-15 days.
Shipping Rates per region
UK
All orders are subject to a flat shipping charge of £2.39.
Free standard delivery is applied to all UK orders over £22.00. (UK Mainland, Northern Ireland, Channel Islands & Isle of Man only).
Europe
All orders are subject to a flat rate shipping charge of £6.00.
Free standard delivery is applied to all orders over £30.00.
USA, Canada, Rest of the World
All orders will be subject to a flat rate shipping charge of £10.00.
Free standard delivery is applied to all orders over £30.00.
(The above shipping prices are inclusive of VAT where applicable.)
Refund Policy
No policy found
Cancellation/Return/Exchange Policy
It is important that items are returned unused and in perfect condition.
Zusetsu uses Royal Mail First Class Standard Delivery. If returning your items, please use the same service if possible, thank you.
Return Address:
Zusetsu Ltd.,
27 Castle Nurseries,
Chipping Campden,
Gloucestershire,
GL55 6JT
U.K.
You can print out our address by clicking on this link.
All pricing information on the website is correct at the time of going online. www.zusetsu.com reserves the right to change prices and alter or remove any special offers from time to time and as necessary.
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