Shipping Policy
Currently only shipping within the UK.
Handling Time
Tranquil Plants operate on a 3-5 business day dispatch and delivery; they are open from Monday to Friday, excluding bank holidays and weekends.
Shipping Transit Time
2-3 days (the UK only)
Refund Policy
No policy found
Cancellation/Return/Exchange Policy
We like to give 100% customer satisfaction with a 28-day return policy. If you are not satisfied with the product, the first thing we ask you to do is email us or call us to resolve the issue.
This should be done as quickly as possible to ensure that, should you decide to return your plant, you water or otherwise tend to it to ensure the plant is still in good condition when returned to us.
If the item(s) are damaged then please contact us straight away at: [email protected]. Including a photo of the damage to the item helps us to ensure that we can sort a replacement/refund for you as quickly as possible.
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